TERMS & CONDITIONS
Business Use / Purchases and the Consumer Guarantees Act:
We believe it is important to clarify your rights as a purchaser where there may be a “Business Use” component to the sale. Therefore, please be aware, where the buyer is acquiring the product for the purpose of business then the Consumer Guarantees Act 1993 shall not apply.
“Business” includes any performance of a public nature - whether paid or otherwise - and includes, but is not limited to, Schools, Churches, Institutions, working musicians, installations, hospitality, and studios. This exclusion also applies for goods purchased for resale or use in repairs or goods used for purposes other than domestic, personal and/or household use. No other warranties either express or implied by law are made with respect to these goods.
Refund Policy:
We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully. If the goods are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.
Pricing
The prices advertised on this website are the same as our stores. All prices are in New Zealand dollars and include 15% Goods and Services Tax.
Warranty
All of our products are backed by a full 12-month warranty. Any products which have been proven to be defective within this period will be repaired or replaced free of charge.
Please note that this warranty only applies to manufacturer's defects and does not cover general wear and tear, improper use, damage caused through neglect or poor storage, delivery costs or damage caused through unauthorised repairs.
Cancelling Orders
You may cancel an order which has not yet been shipped. Please contact us immediately.
Finance Figures and Options
We choose to partner with Finance NOW, one of NZ’s leading financial solutions providers. With a solid backing, first-class reputation and a range of inventive finance products, Finance NOW and the TremorAudio have a solution for your investment including business finance and leasing options.
General Terms and Conditions:
- You must be an NZ Citizen / Permanent Resident, be currently living in NZ and older than 18 years of age;
- You must provide proof of identity by means of an NZ Driver’s Licence or NZ Passport
- Finance Now’s normal lending criteria apply to your loan application
- Visit www.financenow.co.nz for a complete list of Finance Now’s standard terms and conditions including their QFE Disclosure Statement.
- Full disclosure of all the terms of your loan (including the total amount payable over the term of the loan) will be provided to you prior to completion of your loan
- DELIVERY: The delivery address must be the residential address of the applicant. You cannot change your delivery address once your finance application has been submitted. Please ensure the delivery address entered in the checkout section is correct and matches
- PICKUP: The primary applicant must provide a valid photo ID when collecting from the chosen store; ideally this will be the same identification provided in the application.
Weekly Payment Interest Bearing:
All weekly payments are indicative only for that item and are based on a term of XX months at an interest rate of 17.00% and include a $1.80 monthly service fee and a $50 establishment fee. Details of finance (including weekly payments, the total amount repayable over the term of the loan, interest rate and any applicable fees) can be confirmed with a detailed quote in store. Full disclosure of all of the terms of your finance will also be provided to you in the Finance Now disclosure statement for your consideration prior to confirmation of your purchase. All finance is subject to Finance Now terms and conditions and approval criteria.
Welcome to our Privacy Policy
-- Your privacy is critically important to us.
Tremor Audio is located at:
Tremor Audio
3/60 Picton Street Howick Auckland 2019
09-5328011
It is Tremor Audio’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to HTTP://tremoraudio.co.nz (hereinafter, "us", "we", or "HTTP://tremoraudio.co.nz"). We respect your privacy and are committed to protecting the personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.
This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.
- Website Visitors
Like most website operators, Tremor Audio collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Tremor Audio's purpose in collecting non-personally identifying information is to better understand how Tremor Audio's visitors use its website. From time to time, Tremor Audio may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Tremor Audio also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on HTTP://tremoraudio.co.nz blog posts. Tremor Audio only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
- Gathering of Personally-Identifying Information
Certain visitors to Tremor Audio’s websites choose to interact with Tremor Audio in ways that require Tremor Audio to gather personally-identifying information. The amount and type of information that Tremor Audio gathers depend on the nature of the interaction. For example, we ask visitors who sign up for a blog at HTTP://tremoraudio.co.nz to provide a username and email address.
- Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
- Advertisements
Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Tremor Audio and does not cover the use of cookies by any advertisers.
- Links To External Sites
Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and the terms and conditions of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
- HTTP://tremoraudio.co.nz uses Google AdWords for remarketing
HTTP://tremoraudio.co.nz uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
- Protection of Certain Personally-Identifying Information
Tremor Audio discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Tremor Audio’s behalf or to provide services available at Tremor Audio’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Tremor Audio’s website, you consent to the transfer of such information to them. Tremor Audio will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Tremor Audio discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Tremor Audio believes in good faith that disclosure is reasonably necessary to protect the property or rights of Tremor Audio, third parties or the public at large.
If you are a registered user of HTTP://tremoraudio.co.nz and have supplied your email address, Tremor Audio may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Tremor Audio and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Tremor Audio takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
- Aggregated Statistics
Tremor Audio may collect statistics about the behaviour of visitors to its website. Tremor Audio may display this information publicly or provide it to others. However, Tremor Audio does not disclose your personally-identifying information.
- Cookies
To enrich and perfect your online experience, Tremor Audio uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Tremor Audio uses cookies to help Tremor Audio identify and track visitors, their usage of HTTP://tremoraudio.co.nz, and their website access preferences. Tremor Audio visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Tremor Audio's websites, with the drawback that certain features of TremorAudio's websites may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to TremorAudio's use of cookies.
- E-commerce
Those who engage in transactions with Tremor Audio – by purchasing TremorAudio's services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Tremor Audio collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Tremor Audio. Tremor Audio does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Privacy Policy Changes
Although most changes are likely to be minor, Tremor Audio may change its Privacy Policy from time to time, and in Tremor Audio’s sole discretion. Tremor Audio encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
- Credit & Contact Information
If you have any questions about this Privacy Policy, please contact us via Email or phone.